Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
Last updated: January 1, 2025
Introduction
Monza (“we,” “us,” or “our”) is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our products.
This policy complies with the General Data Protection Regulation (GDPR) and other applicable data protection laws in the European Union.
- Information We Collect
Personal Information You Provide
When you place an order or create an account, we collect:
- Name and contact information (email address, phone number)
- Billing and shipping addresses
- Payment information (processed securely by our payment providers)
- Payment informatioOrder history and preferencesn (processed securely by our payment providers)
Automatically Collected Information
When you visit our website, we may collect:
- Device and browser information
- IP address and location data
- Browsing behavior and preferences (through cookies)
- Referral source and pages visited
- How We Use Your Information
We use your personal information for the following purposes:
- Order Processing: To process and fulfill your orders, communicate about your purchases, and provide customer support
- Account Management: To create and manage your account, save your preferences, and provide personalized experiences
- Communication: To send order confirmations, shipping updates, and respond to your inquiries
- Marketing: To send promotional emails and offers (only with your consent, and you can unsubscribe anytime)
- Improvement: To analyze website usage and improve our products, services, and user experience
- Legal Compliance: To analyze website usage and improve our products, services, and user experience
- Legal Basis for Processing (GDPR)
Under GDPR, we process your personal data based on the following legal grounds:
- Data Sharing and Disclosure
We do not sell your personal information. We only share your data with trusted partners who help us operate our business:
- Payment Processors: To process transactions securely (they follow strict PCI-DSS standards)
- Shipping Partners: DHL and DPD to deliver your orders
- Email Service Providers: To send transactional and marketing emails
- Analytics Providers: To understand how our website is used
- Legal Authorities: When required by law or to protect our rights
- Data Security
We implement industry-standard security measures to protect your personal information:
- SSL/TLS encryption for all data transmission
- Secure, encrypted storage of personal data
- Regular security audits and updates
- Restricted access to personal data (employees only on a need-to-know basis)
- PCI-DSS compliant payment processing
While we take all reasonable precautions, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
- Your Rights Under GDPR
As an EU resident, you have the following rights regarding your personal data:
To exercise any of these rights, please contact us at privacy@monza.com. We will respond to your request within 30 days.
- Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy:
- Order data: 7 years (for tax and accounting requirements)
- Marketing data: Until you unsubscribe or request deletion
- Account data: Until you request account deletion
- Website analytics: 26 months maximum
- Cookies
We use cookies and similar technologies to improve your experience on our website. For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.
- Children's Privacy
- Changes to This Policy
Questions About Privacy?
If you have any questions about this Privacy Policy or how we handle your personal data, please don’t hesitate to contact us.
Email: privacy@monza.com
Data Controller: Monza B.V.
Registered in the Netherlands